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Customer Reviews

CUSTOMER REVIEWS

M.J.

8/6/2026

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LYC

9/17/2026

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Kind and Generous

We had a great experience with our customer representative! While trying to organize the ordering process and delivery between multiple people within two different countries, he was very informative and helpful in making sure our delivery went as smoothly and safely as possible. Communication with him was very helpful. Thank you so much!

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K.S.

7/28/2026

Thank you for your kind words and wonderful support throughout the purchasing and shipping process for our MIZUKAGAMI rings.

We first encountered Niwaka in our travels to Kyoto. The same place where we decided to get married. At the time, we could not afford Niwaka wedding rings, but we saved for a whole year and are so happy we did! We love the rings and they are a perfect fit! We are both at peace when viewing the light upon the lake where we grew up. We will treasure these rings for the rest of our lives.

Maybe one day we will be lucky enough to travel back to Kyoto to thank you in person.

You have our deepest gratitude.

Joy.R

7/16/2026

Thanks for the help!
I am super super excited for the ring! Love your assistance through the whole process and love Niwaka!
Have a nice day!

T.N. & B.V.

7/14/2026

Thank you for reaching out. We both saw your email and it truly made our day!
We really appreciate all the care and support you've given us throughout this process. We are very happy and excited for our wedding rings.

K.M.

7/10/2026

Dear Niwaka,

I received my re-sized Hanaurara ring today. I am most pleased! Thank you for the overall easy process to re-size my ring, and your excellent customer service. I expect to order from Niwaka again, as your rings are beautiful.

C.M.

6/11/2026

The ring exceeds expectations. It is not merely jewelry, but art on my finger. Thank you all for everything.

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